If you would like to have your tester serviced please follow these steps:

1. Fill out this Service Request Form and send me an email with your shipping address, day time phone number, and let me know you shipped it to me.

2. Print out a copy of the form and include it with your tester.

3. Pack your tester in a box that is plenty strong to handle both the inbound and outbound shipping. The box should allow for about 2 inches of space all around the tester for padding.

Note: Good packing will help to keep the tester safe and prevent damage during transit. I recommend using styrofoam/sponge slabs or similar material when possible. Do not use packing peanuts as the only material; Heavy items can shift around inside the box when not packed tightly and end up sitting at the bottom without protection.
Packing Advice (PDF)

4. Ship your tester to:

Roger Kennedy
21143 Hawthorne Blvd. #354
Torrance, CA 90503